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Frequently Asked Questions
When Will My Order Ship?
Your order is processed within 1-3 business days and typically arrives within 7-14 business days depending on your location.
Can I Return or Exchange My Order?
Yes, you can request a return or exchange within 14 days of delivery. The item must be in its original packaging and undamaged.
Is the Crystal Sphere Fragile? How Do I Care for It?
The crystal spheres are made from high-quality glass and are durable under normal use. Clean with a soft, dry cloth and avoid dropping or sharp impacts.
What Payment Methods Do You Accept?
We accept all major credit and debit cards, as well as other secure checkout options at checkout.